How to book
Bookings can be made online via our website or travel operators or direct email to email@example.com or call +61 467 403 426
How is the process of my booking?
- Enter date travel, total guests and click Book Now
- Enter your details and click confirm booking at the bottom of the page
- Payment, choose to pay via Paypal or Credit Card or Bank Transfer and click continue and your booking DONE and immediately confirmed
The payment can be made by Bank Transfer, Credit Card Visa / MasterCard / Paypal.
Is my credit card and bank details secure?
At no time do we record your credit card information on our site. When you make a booking on website, your payment details are processed securely by SecurePay Australia Post which has the highest possible level of SSL security. We keep a secure record of your booking details until your payment settled. After this, your payment details are not stored.
Once the payment is made, Please allow 3 days transaction time for Bank transfer, we will send confirmation of your payment.
Deposit & Final Payment
- 14 Days prior to arrival, full payment required.
- A deposit of 30% of the total rental amount is payable at the time of your booking and remaining payment must be received latest at 14 days prior to arrival.
- Once final payment of your booking has been made, confirmation of your payment and more information about your stay will be sent to you via email or via preferred communication you choose at the time of your booking.
- Flexible cancelation with any bookings for stay from June 9th 2020 – 30 September 2020. Bookings can be cancelled up to 72 hours prior to arrival with no cancellation fee if you unable to travel due to Covid-19 Travel restrictions or become unwell.
- Flexible changes to your booking travel dates based on availability (Exclude Peak Season Christmas, New Year and Easter),
For all customers with bookings from 1 October 2020 onwards:
- If the booking is cancelled at least 30 days prior to scheduled arrival, the booking will be fully refundable.
- If the booking is cancelled less than 30 days prior to arrival, the booking deposit will be held in credit to be used within 18 months, unless if you unable to travel due to Covid-19 Travel restrictions or become unwell.
No-Show or Terminations
If you do not show up for your booking or terminate your booking early after you have checked in you will be charged a 100%
Security Deposits (Refundable)
Security deposit of AUD$200 is required and refundable. The security deposit will normally be refunded at the end of the rental period if there is no valued damage to the Property or its surrounds or contents caused during the Rental Period or If Mandala is left in an untidy fashion, extra cleaning fees will apply.
Please treat the Property rented accordingly and leave the Property and all its contents in good order and in an acceptably clean condition.
Check-in & Check-out
Standard check-in at 2:00 pm and check out time at 10:00 am.
Due to COVID-19 cleaning guideline by the Tasmanian Government, we keep our property vacant for 24 hours between guests. Early check-in and late check-out not available at this stage.
We strongly recommends that at the time of booking you purchase your preferred travel insurance to cover items including but not limited to: loss of booking amount through cancellation, loss or damage to personal baggage, loss of money and any medical expenses.